Integrations & Automation
Wire TelVox into your stack — both directions, safely.
Fire lifecycle webhooks, call any external API on call events, and inject leads straight into a campaign — every outbound request gated by a per-org allow-list. SSRF-safe by design.
Integrations & automation
Connect both directions — without opening a hole.
Push events out, pull leads in, and message from the panel — all behind the same allow-list and encryption posture as the rest of the platform.
Lifecycle webhooks
Fire on 9 events — web-form, call-start, hangup, no-agent, disposition, callback, queued, abandoned and voicemail-left — with custom headers and JSON payload templates.
Outbound API catalog
Call any external API on call events, with retry, rate-limit, timeout, sync / async modes and encrypted secrets — configured per integration, no code.
Inbound lead injection
Token-hashed, IP-allowlisted endpoints drop leads straight into a campaign or list with field mapping — your forms and partners feed the dialer directly.
SSRF-safe egress
Every outbound request is gated by a per-org host allow-list, so an integration can only ever reach the destinations you've approved.
Agent messaging
Send templated WhatsApp (Twilio or Meta) and email to leads from the agent panel, with lead-ownership checks enforced on every send.
Webhook events
- web-form
- call-start
- hangup
- no-agent
- disposition
- callback
- queued
- abandoned
- voicemail-left
Questions
Integrations FAQ
Nine lifecycle events: web-form submission, call-start, hangup, no-agent, disposition, callback, queued, abandoned and voicemail-left. Each webhook supports custom headers and a JSON payload template, so you control exactly what gets sent.
Every outbound request — webhook or API-catalog call — passes through a per-org egress allow-list that blocks SSRF by restricting which hosts can be reached. Secrets are stored AES-256-GCM encrypted, and calls support retry, rate-limit and timeout controls.
Inbound injection endpoints authenticate with a hashed token and an IP allow-list, then map incoming fields onto your campaign or list. Only approved sources can push leads, and only to the destinations you configure.
Yes — agents can send templated WhatsApp (via Twilio or Meta) and email to leads from the panel. Lead-ownership checks run on every send, so agents can only message the leads assigned to them.
Bring the API you need to talk to.
We'll wire a webhook and an outbound API call live, and show the egress guard in action.