telvox

The compliance-firstpredictive dialer.

Run predictive outbound, inbound IVR and live supervision from one browser tab. The dialer keeps itself under the FTC's limit for abandoned calls, so nobody has to watch it.

Plans from $29/seat/mo, pooled minutes included · see pricing

Built for regulated floorsBuilt for HIPAASOC 2-alignedISO 27001-alignedAES-256-GCMwhat these mean
Agent workspace
telvoxdial
Predictive RoundRo… OfflineTake a breakR Rohan
DashboardMissed CallsCall LogsLeadsDial QueueCallbacksVoicemailActivitySettings

Good afternoon, Rohan. Let's make today count.

Wednesday 24 Jun
Total calls

424

Connected

239

64 in · 175 out

Not connected

185

53 in · 132 out

Inbound

117

64 connected · 53 not

Outbound

307

175 connected · 132 not

Callbacks today

17

DialerManualAuto Dial

Active queue

Predictive RoundRobin #01

1705 leads remaining · Predictive mode

Pacing

2.3×

Connect

53.4%

Drop

2.4%

My Callbacks25 scheduledToday

Today

17

Future

82

Overdue

25

Completion

100%

RDRohan Desai+9197236•••••Overdue
RBRahul Bhatt+9197272•••••Overdue
RGRahul Gupta+9199094•••••Overdue

Dispositions

424TOTAL CALLS
  • Renewed16
  • Payment Done12
  • Meeting Fixed11
  • Sale Confirmed10
  • Complaint9
  • Callback Req.9

Leaderboard

  • 1SBSneha Bhatt695
  • 2MJManish Joshi628
  • 3NJNeha Joshi628
  • 4NINeha Iyer613
  • 5AIAadhya Iyer598
connected+91 98••••41 · agent 4 · 00:42wrap-updisposition: SALEdialing aheadratio 3.0:1 · abandon 1.9%connected+1 415••••88 · agent 11 · 02:17rechurn214 leads back in queueconnected+44 20••••30 · agent 2 · 00:09callback duejumped the queue · agent 7machine detectedhung up · agent never occupied
illustrative loop

What you get

Built to help your floor do more

Five ways TelVox Dial earns its place on your floor, from the first call to the last lead.

Dialing

Connect more, wait less

Your agents are paid to talk to people, not to listen to dial tones. The dialer keeps them on live calls and skips the dead air.

  • Four dial modes
  • Smart pacing
  • Machine detection
  • Voicemail drop
  • Local caller ID
telvoxdialAuto Dial

Dialer

Pacing

2.5×

Connect

54%

Drop

2.6%

Compliance

Built to keep you out of trouble

The rules are part of how the platform dials, so a busy day can't turn into a fine.

  • 3% abandon governor
  • Three-tier DNC
  • Time-zone aware
  • Full audit logs
  • PCI-safe recording

Built for HIPAA. SOC 2 and ISO 27001 in progress. BAA available.

telvoxdialWithin limits

Compliance

2.4%

under the 3% line

DNCHIPAAAudit logSSO
Supervision

See the whole floor at a glance

Every agent and every live call in real time, on one screen. Step in the moment a call needs help.

  • Live command center
  • Listen, whisper, barge
  • Agent state board
  • Supervisor chat
  • Connect-rate heatmaps
telvoxdial203 on call

Live floor

  • RARohan A.On Call
  • PSPriya S.Wrap Up
  • KKKaran K.On Call
Agent experience

Up and running in minutes

Nothing to install and no phones to buy. Agents open a browser, follow their script, and start calling.

  • Browser softphone
  • Guided scripts
  • Click to call
  • Warm and cold transfer
  • WhatsApp and email
telvoxdialIn a browser

Softphone

+1 415 555 0182

On call · 01:24

MuteHoldTransfer
Inbound and outbound

One floor for every call

Run inbound and outbound with the same team, and keep working a lead until it turns into a yes.

  • Blended campaigns
  • Drag-and-drop IVR
  • Smart queues
  • Scheduled callbacks
  • Lead rechurn
telvoxdialIVR

Call flow

GreetingMenuQueue
12 callers waiting · longest 0:42

The floor, live

Watch a floor run itself

We built TelVox so the rules live in the dialer, not in a binder. Agents talk, the pacing pushes, and the ceiling holds without anyone watching it.

00:20
wrap
02:34
06:11
wrap
03:45
01:22
03:59
wrap
01:33
idle
01:47
07:24
00:21
04:58
03:35
pacing pushes for talk-time · ratio 2.6:1 · 12 on callsabandon 1.7% · the ceiling holds at 3.0%

Simulated floor · sample values · the real one is the live command center

Where the money comes from

  • Paid hours become talk hours

    The next call starts as the last one ends.

  • No minutes on dead air

    Machine detection keeps voicemails away from agents.

  • No expensive mistakes

    The 3% governor and DNC rules make the big fine hard to earn.

  • Nothing to buy

    No desk phones, no server. A browser is the whole install.

Reporting & analytics

Live wallboard, dispositions, heatmaps, CDR export.

Integrations & API

REST, webhooks on every call event, click-to-call widget.

Conversation intelligence

Transcribed in the language spoken, scored for sentiment.

Lead management

Import, rechurn, three-tier DNC. Lists never rot.

Security & access

SSO, 2FA, role-based access, retention controls.

Administration

One floor or a hundred from a single console.

01 · Bring your lists

CSV or straight in through the API.

02 · We map your floor

Queues, caller IDs, compliance rules, agents.

03 · Dial and switch

Run a live sample, see the lift, switch over.

Proof, their words

Six agents, 400+ sales in 30 days

Agrobhumi Agritech used to dial every number by hand from personal mobile phones. On TelVox Dial the dialer fired more than 17,000 calls for the same team in the last 30 days. These are their numbers, not ours.

Verified customer

We used to dial every number by hand from our own phones, so most of the day went into dialing instead of selling. Now the dialer does that work, every call is recorded for us to review, and the leads that did not answer come back on their own. Rechurn is the feature I would not give up.

Agrobhumi Agritech logo

Jay Vaghasiya

Agrobhumi Agritech

Full story

What changed on their floor

Six agents, no new hires. The dialer took over the dialing, and the day went into conversations instead of typing numbers.

17,000+
calls in 30 days, fired by the system
400+
sales in the same 30 days
3 → 13+
sales a day, before and after
Read the full story
Agrobhumi Agritech's own figures, shared and approved by them. No staged numbers, no stock faces.

One platform

Three products. One bronze.

Built by one team on one engine, so the dialer, the API and the helpdesk feel like the same product wearing three jobs.

Pricing

Priced per seat. Posted, not hidden.

Two plans and Enterprise, with the numbers on the page in four currencies. Every seat brings pooled calling minutes with it.

How pricing works

Growth $29, Scale $49, per seat.

Growth runs a floor, Scale supervises one, and Enterprise operates many. Billed annually; monthly rates and INR, GBP and EUR are on the pricing page, next to the full feature matrix.

You pay per seat

Minutes pooled

Every seat adds its calling minutes to one shared pool for the whole floor. Add a seat, the pool grows with it.

  • Posted prices: Growth $29 and Scale $49 per seat, billed annually.
  • Pooled calling minutes included in every plan.
  • Identical security in every plan, never an upsell.
  • Month-to-month or annual, your call.
  • Enterprise volume pricing for larger floors.

The whole platform, inside the plan

Predictive dialerLive reportingLead recyclingCompliance guardrailsIntegrations + APISecurity + SSO

Your bill

All included

$29 or $49 /seat/mo

seats × plan=your bill

Pooled minutes included, with overage itemized at your contracted rate. Add-ons only if you switch them on. The number scales with your headcount.

FAQ

Questions you're probably asking

Straight answers on security, setup and how the floor runs.

Not yet. The platform is engineered to SOC 2 and ISO 27001 standards, and certification is in progress. We are glad to walk you through our current security posture.

Talk to us

Book a demo

See your own floor on the platform before you commit to anything.

Live sampleGo-ready

+1 (555) 0188

connecting

In about 30 minutes we dial a live sample on your floor and map the lift.

  • No hardware to install
  • Compliance on from day one
  • Built for HIPAA, BAA available

No spam. We reply from a real inbox.