The compliance-firstpredictive dialer.
Run predictive outbound, inbound IVR and live supervision from one browser tab, with the 3% FTC governor and bank-grade security built in.
Good afternoon, Rohan — let's make today count.
Wednesday 24 Jun424
239
64 in · 175 out
185
53 in · 132 out
117
64 connected · 53 not
307
175 connected · 132 not
17
Active queue
Predictive RoundRobin #01
1705 leads remaining · Predictive mode
Pacing
2.5×
Connect
54.0%
Drop
5.8%
Today
17
Future
82
Overdue
25
Completion
100%
Dispositions
- Renewed16
- Payment Done12
- Meeting Fixed11
- Sale Confirmed10
- Complaint9
- Callback Req.9
Leaderboard
- 1SBSneha Bhatt695
- 2MJManish Joshi628
- 3NJNeha Joshi628
- 4NINeha Iyer613
- 5AIAadhya Iyer598
What you get
Built to help your floor do more
Five ways TelVox Dial earns its place on your floor, from the first call to the last lead.
Connect more, wait less
Your agents are paid to talk to people, not to listen to dial tones. The dialer keeps them on live calls and skips the dead air.
- Four dial modes
- Smart pacing
- Machine detection
- Voicemail drop
- Local caller ID
Dialer
Pacing
2.5×
Connect
54%
Drop
5.8%
Built to keep you out of trouble
The rules are part of how the platform dials, so a busy day can't turn into a fine.
- 3% abandon governor
- Three-tier DNC
- Time-zone aware
- Full audit logs
- PCI-safe recording
Built for HIPAA. SOC 2 and ISO 27001 in progress. BAA available.
Compliance
2.4%
under the 3% line
See the whole floor at a glance
Every agent and every live call in real time, on one screen. Step in the moment a call needs help.
- Live command center
- Listen, whisper, barge
- Agent state board
- Supervisor chat
- Connect-rate heatmaps
Live floor
- RARohan A.On Call
- PSPriya S.Wrap Up
- KKKaran K.On Call
Up and running in minutes
Nothing to install and no phones to buy. Agents open a browser, follow their script, and start calling.
- Browser softphone
- Guided scripts
- Click to call
- Warm and cold transfer
- WhatsApp and email
Softphone
+1 415 555 0182
On call · 01:24
One floor for every call
Run inbound and outbound with the same team, and keep working a lead until it turns into a yes.
- Blended campaigns
- Drag-and-drop IVR
- Smart queues
- Scheduled callbacks
- Lead rechurn
Call flow
Return on investment
Where the money comes from
A dialer should pay for itself. Here is how this one does it.
More talk time
Pacing keeps agents on one call after another, instead of sitting idle between them.
Fewer wasted dials
Machine detection and voicemail drop mean nobody burns minutes on dead air.
Less risk
The abandon governor and DNC rules keep you compliant, so one slip doesn't cost you.
No hardware bill
A browser is all an agent needs. No desk phones, no install, no setup fees.
One platform
One platform, not five tools
The five things above are the heart of TelVox. Here is everything else it does, all in the same place, with no extra tools to buy.
Reporting and analytics
Every call leaves a trail. Watch it live, then pull the numbers when you need them.
Calls today
326,537
Connect
55%
Drop
6%
- Live wallboard
- CDR export
- Dispositions
- Heatmaps
- CSV / XLSX
Integrations and API
Wire TelVox into the rest of your stack.
POST /v1/webhooks
{ "event": "call.ended",
"disposition": "sale",
"agent": "7003" }
→ 200 delivered
AI and automation
Some of it works today. The rest is on the way.
"...customer sounded positive about renewing."
Lead management
Get more out of every list.
Attempt 3 of 6
recycled, re-queued, never dropped
Security and access
Lock it down and control who sees what.
Administration
Run one floor or a hundred from a single console, each with its own branding and the modules you choose to switch on.
120 seats
60 seats
40 seats
Get started
Live on your floor in days, not months
Three steps from your lead list to a floor full of agents on live calls.
Bring your lists
Import your campaigns and lead lists by CSV, or push them straight in through the API.
We map your floor
We set up your queues, caller IDs, compliance rules and agents to match how you work.
Dial and switch
Run a live sample, see the lift on your own numbers, then switch the whole floor over.
Built for regulated floors
Made for floors that can't get it wrong
When a call is recorded and a regulator is watching, the rules live in the dialer. Here is how that plays out on four kinds of floor.
We built TelVox so a busy floor is neverone wrong setting away from a fine.The compliance lives in the dialer,not in a binder nobody reads.And the whole floor runs in a browser,with no hardware to buy or rack.
Pricing
Priced per seat. No per-minute surprises.
One price per agent. Everything is included. You pay for seats, not for the minutes your team spends on the phone.
How pricing works
One per-seat price, billed per agent.
We do not publish a public rate because the right number depends on how many seats you run. Tell us your floor size and we will scope it with you.
You pay per seat
Not per minuteAdd a seat, you pay for that seat. Talk all day on it, the price does not move.
- Every feature is in one per-seat price.
- No per-minute telecom markup.
- Month-to-month or annual, your call.
- Volume pricing for larger floors.
- Talk to us to scope your seat count.
Everything, folded into one line item
Your bill
All includedOne per-seat price
seats × one rate=what you owe
No modules to bolt on. No minute meter running underneath. The number scales with your headcount, nothing else.
Proof, your words
This is where your story goes
We are new, so we are not going to borrow a quote we did not earn. When a customer says something true about TelVox, it lands right here.
[Your customer's words go here. A sentence or two about the result they saw, in their own voice.]
Customer name
Their role, Company
Waiting on the first one
Run a pilot, tell us what changed on the floor, and we will turn it into the card on the right. No staged numbers, no stock faces.
FAQ
Questions you're probably asking
Straight answers on security, setup and how the floor runs.
Not yet. The platform is engineered to SOC 2 and ISO 27001 standards, and certification is in progress. We are glad to walk you through our current security posture.
Also from TelVox
Building voice into your own app?
TelVox Connect is our programmable voice API. Place and receive calls, build IVRs and stream audio, straight from your code.
Developer preview$ curl -X POST https://api.telvox.dev/v1/calls \
-H "Authorization: Bearer $TELVOX_KEY" \
-d '{ "to": "+15550188",
"from": "+15550100",
"answer_url": "/ivr/welcome" }'
Talk to us
Book a demo
See your own floor on the platform before you commit to anything.
+1 (555) 0188
connecting
In about 30 minutes we dial a live sample on your floor and map the lift.
- No hardware to install
- Compliance on from day one
- Built for HIPAA, BAA available