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TelVox · Connect · Guides

Guides

Task-oriented how-tos for common voice workflows — each grounded in a real TelVox capability. This page is an index: it points you at the capability and concept docs that cover each task today. Full, step-by-step tutorials are on the way as Connect moves through developer preview.

Developer preview

Connect is in developer preview. The capabilities below are real and shipped in Dial, but the public REST API surface is still firming up. This index links each task to its capability page; runnable end-to-end tutorials are coming. To start now, see the Quickstart.

Browse by task

Build an IVR menu

Greet a caller, gather digits, and route to the right destination by chaining play, gather and route instructions from your answer_url — grounded in Dial's shipped 12-node visual IVR engine.

Call control & IVR
Set up call tracking

Assign DIDs to campaigns and attribute inbound calls to the source that drove them, with caller-ID rotation for local presence. Self-serve number search and purchase is on the roadmap.

Numbers & provisioning
Send programmatic outbound notifications

Place outbound calls from your code to deliver a notification, then follow the lifecycle on your status_callback. A single POST to /v1/calls starts the call; your answer_url plays the message.

Voice API
Embed WebRTC calling in a browser app

Connect a browser or mobile client over WebRTC: your server mints a short-lived access token with a voice grant and the client consumes it — the secret never reaches the browser.

SIP & WebRTC
Record a call for QA

Capture call audio under policy with AES-256-GCM at rest, follow the recording-status callback, and retrieve the file through a short-lived signed URL with audited playback.

Recording
Run a live data-dip mid-call

Branch a live call on the result of an external API call — look up an account, check business hours, then route accordingly — grounded in the real api_call data-dip node.

Call control & IVR

Related

  • Call-control markup — the answer-URL request/response loop behind the IVR and data-dip guides.
  • Webhooks & callbacks — the lifecycle events the notification and recording guides react to.
  • API Reference — per-resource properties, enums and endpoints for every capability above.