TelVox · Connect
Messaging: WhatsApp and email only.
Send templated WhatsApp messages over multiple providers and email to your contacts — both real Dial capabilities, exposed in developer preview. No SMS, no MMS, no Video, no Fax.
# illustrative — shape may differ at GA
# messaging is WhatsApp + email ONLY — no SMS/MMS
curl -X POST https://api.telvox.dev/v1/messages \
-H "Authorization: Bearer $TELVOX_API_KEY" \
-d channel="whatsapp" \
-d to="+14155550199" \
-d template="appointment_reminder" \
-d "vars[name]=Sam" \
-d "vars[time]=3:00 PM"Two channels, both real
WhatsApp and email — nothing invented.
These are the messaging channels TelVox actually runs. We keep the surface narrow and honest rather than advertising channels we don't ship.
WhatsApp, templated
Send approved, templated WhatsApp messages over multiple providers (Twilio and Meta) — the same WhatsApp send that runs in Dial's agent panel today, with lead-ownership checks.
Email send
Send templated email to your contacts from the same surface — a real, shipped Dial capability — so a contact can be reached on the channel they prefer.
Lead-ownership checks
Sends respect the same ownership and isolation rules as the rest of the platform, so messages only go out under the right org and on the right record.
Explicitly not offered
What TelVox does not do — and won't pretend to.
These are not roadmap items and not coming-soon teasers. They are simply not part of the platform. Messaging is WhatsApp and email only.
- No SMS
- No MMS
- No Video
- No Fax
- No AI voice agents
Questions
Messaging FAQ
No. TelVox does not offer SMS or MMS — not today and not as a roadmap item. Messaging on the platform is WhatsApp and email only. We call this out plainly rather than implying a channel we don't and won't ship.
WhatsApp (templated, over Twilio and Meta) and email send are real, shipped capabilities in Dial's agent panel, with lead-ownership checks. What's in preview is the public Messages REST surface for sending them programmatically through Connect.
No to all three. There is no Video product, no Fax product, and no AI voice-agent or LLM voice-bot product. These are explicitly not offered, not roadmap. If a use case needs one of those, TelVox is honestly not the tool for that part.
No — the snippets are illustrative and the Messages API is in developer preview. The exact endpoint, channel values and template fields may change before general availability, but the channel set will stay WhatsApp and email only.
Reach contacts on WhatsApp and email.
Join the developer preview and we'll scope templated WhatsApp and email send for your app.